MR. Discount Supermarket is a large retailer in Dar es Salaam, Tanzania, offering a wide range of products including groceries, electronics, and household goods. It operates both supermarkets and hypermarkets in several locations. The store runs frequent weekend offers and special promotions advertised on its social media platforms like Instagram and Facebook.

JOB DETAILS:

Background information about the job or company:

To oversee daily store/department operations, lead the team, drive sales, and ensure excellent customer service. The Manager is responsible for achieving business targets and maintaining company standards.

Responsibilities or duties:

• Plan, direct, and coordinate all operational activities.
• Recruit, train, supervise, and motivate store staff.
• Analyze sales figures and forecast future sales.
• Manage inventory levels and ensure efficient stock control.
• Maintain outstanding store condition and visual merchandising standards.
• Handle customer complaints and ensure high levels of customer satisfaction.
• Ensure compliance with company policies and health/safety regulations.
• Manage the department/store budget and control expenses.

Qualifications or requirements:

• Bachelor’s degree in Business Administration or a related field.
• Proven experience as a Manager in a retail environment.
• Strong leadership and customer management abilities.
• Understanding of retail financial and inventory management.
• Excellent communication and interpersonal skills.