Cartrack is a leading global provider of vehicle telematics, fleet management, and stolen vehicle recovery solutions. The company is a wholly-owned subsidiary of Karooooo Ltd, a public company listed on the Nasdaq and JSE stock exchanges. Cartrack offers a comprehensive range of services using proprietary in-house technology, which leverages GPS and GPRS for real-time data and location tracking.

Responsibilities;

• Assist in planning, implementing, and maintaining GPS tracking and fleet management systems for clients.
• Oversee installation, configuration, and calibration of GPS tracking devices and sensors.
• Support software and hardware troubleshooting for client systems and internal operations.
• Monitor the performance of GPS tracking platforms and resolve technical issues promptly.
• Collaborate with the R&D or software team for system upgrades, firmware updates, and feature enhancements.
• Supervise field technicians and ensure adherence to company standards and procedures.
• Conduct technical training sessions for technicians and customer support teams.
• Review installation reports and provide feedback or corrective action where necessary.
• Work closely with clients to understand requirements and provide technical recommendations.
• Assist in project planning, scheduling, and execution to ensure timely delivery.
• Support customer service teams in addressing escalated technical issues.
• Prepare and present technical reports, performance metrics, and system improvement proposals.
• Ensure all GPS tracking installations meet safety, quality, and regulatory standards.
• Maintain documentation for technical processes, configurations, and client deployments.
• Participate in audits and implement corrective measures where required.

Requirements

Qualifications;

• Diploma or Bachelor’s degree in Auto Electrical, Automobile engineering or a related field.
• 3 to 5 years of experience in GPS tracking, telematics or fleet management solutions.
• Prior supervisory or team lead experience preferred.
• Knowledge of vehicle electrical systems, data analytics tools, and cloud based monitoring solutions.
• Familiarity with troubleshooting tools, firmware flashing, and device configuration.
• Excellent leadership and team coordination abilities.
• Strong problem-solving and analytical skills.
• Effective communication and client-handling capabilities.
• Time management and ability to multitask under pressure.
• To submit your application, please follow the link provided below.