KCB Bank Tanzania is a commercial bank and a subsidiary of the Kenya Commercial Bank Group (KCB Group). It offers a range of financial products and services for individuals, businesses, and corporations. KCB Tanzania offers mobile banking, internet banking, and a network of banking agents for easy access to services.

Job Description

• Handling all walk-in customer queries i.e. inquires, Request and complaints.
• Process ATM and cheque book orders
• ATM card and Cheque book issuing and balancing.
• Mobile banking and Internet banking activation (inputter)
• Support customers in using bank’s products.
• Cross sale Bank’s products
• Manage and ensure smooth collection of customer feedback.
• Work closely with Branch Service Focus Team (SFT) in resolving service challenges improving service delivery.

Academic & Professional –

• Particulars Detail Specific Field or Qualification Need Type[1]
• Education Bachelor’s degree Bachelor’s degree from any recognized institution
  Master’s degree Business Related

Total Minimum No of Years Experience Required

• Fresh Graduate (1 year experience added advantage)